Last updated: [DATE]
1. Data Controller
[COMPANY NAME], VAT [VAT NUMBER], registered at [ADDRESS], is the controller of your personal data. For any privacy-related matter, contact us at [CONTACT EMAIL].
2. Data We Collect
We only collect the data we need in order to provide our services:
- Identification and contact data — name, email address, phone number, address, country.
- Order and payment data — course and webinar registrations, purchase history and billing details. Card details are handled directly by our payment provider and are never stored by us.
- Browsing data — pages visited, IP address, device and browser type, collected through cookies with your consent.
3. Purposes and Legal Basis
We process your data on the following legal bases, under Article 6 GDPR:
- Performance of a contract — to process registrations, orders and payments, and to give you access to the content you purchased.
- Compliance with a legal obligation — to issue invoices and retain accounting and tax records.
- Consent — to send marketing communications (newsletter) and to use non-essential cookies. You may withdraw your consent at any time, without affecting the lawfulness of processing carried out beforehand.
- Legitimate interest — to keep the website secure and prevent fraud.
4. Cookies
Cookies are small files stored on your device. We use the following categories:
- Necessary — essential for the website to function (session, shopping cart, security). They require no consent and cannot be disabled.
- Analytics — let us understand how visitors use the site, through Google Tag Manager. Only enabled with your consent.
- Marketing — used to measure our campaigns and show relevant ads, through the Meta Pixel. Only enabled with your consent.
No analytics or marketing cookie is set before you allow it. You can accept, reject or customise your choices at any time through the "Manage cookies" link in the footer of every page.
5. Data Sharing and International Transfers
We do not sell your personal data. We share data only with service providers acting on our behalf: web hosting, payment processors, email delivery services and, with your consent, Google and Meta for analytics and marketing purposes.
Some of these providers may process data outside the European Economic Area. Where that happens, the transfer relies on European Commission adequacy decisions or on Standard Contractual Clauses.
6. Retention Periods
We keep your data only for as long as necessary for the purposes it was collected for. Billing data is retained for the period required by law. Data processed on the basis of consent is deleted once you withdraw it. Your cookie consent is stored for 180 days, after which you will be asked again.
7. Your Rights
As a data subject you have the right to access, rectify, erase, restrict processing of, object to the processing of, and port your data, as well as the right to withdraw consent at any time.
To exercise any of these rights, contact us at [CONTACT EMAIL]. You also have the right to lodge a complaint with the Portuguese Data Protection Authority (CNPD) or with the supervisory authority of your country of residence.
8. Changes to This Policy
We may update this policy whenever necessary. The version in force is always available on this page. If the changes affect how we use cookies, we will ask for your consent again.